Frequently Asked Questions
General
The delivery timeline will differ depending on what kind of service you are purchasing.
Below is a brief guide on what to expect:
- Accounts: Instant
- Credits/Currency: 1-6 hours
- Boosting: 12-48 hours
Estimated delivery times will be shown for each individual service/product.
Yes, everything on our website can be purchased from anywhere in the world.
All sensitive data input via our website including personal information and payment details are 100% secure and encrypted.
If you are worried about the safety of your account information, we recommend that you enable 2 step verification and add a temporary password before placing the order. Then once the order is done you can change the password back to the original.
Yes, you'll get full access to every aspect of your new account. You can add your own 2FA details, main email, password, name and so on.
If you encounter any problems within 1 year from when your order was fulfilled and we cannot fix the issue, we will provide a new service or account of the same value at no extra cost.
Payments & Refunds
Yes, your payment details are 100% secure & private and only you can see them. We cannot see or store your card information, its simply used for a one-time transaction that you authorize during the checkout process.
Yes, in certain circumstances a refund will be possible. Please check our Refund Policy for all the details on when, and how you can request a refund.
If your payment isn't going through you can try these fixes.
- If possible, try using Apple Pay.
- Try using another debit/credit card.
- Reach out to your card issuer, as they may be preventing the transaction from going through.
Still not working? Contact our support team and well look into it for you.
